1. First of all ping to the gateway
2. If request is not processing perform the following steps
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| DNS Setting | |
| 1. Primary DNS | 119.2.56.98 |
| 2. Secondary DNS | 119.2.56.226 |
| If problem still occurs please contact our support team |
| Support Department Radius Communications E-mail: support@radiusnp.com Tel: |
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