| 1. | It is a SMS based application hence easy to use and compatible with all handsets and operators |
| 2. | It allows the mobile phone to function as a virtual Bank Account. |
| 3. | Customers can make payments without divulging any card details |
| 4. | Payments can be accepted by the merchant through several interfaces like online, telephone, IVRS and even direct SMS |
| 5. | The service is available absolutely free of cost to a customer (except single SMS cost) |
| 1. | The implementation of services addresses the customer’s data security and authentication process with due diligence and care |
| 2. | PayBill connects to Merchant over a secure layer. All data submitted and retrieved by PayBill to merchant will be 128 bit encrypted |
| 3. | The transaction is based on a unique session/ transaction ID. The session is valid for three minutes. If the transaction is not fulfilled in three minutes PayBill terminates the transaction |
| 4. | A unique three digit ‘Alpha Code’ is generated for every transaction. PayBill validates this alpha code against the transaction as an added layer of security |
| 5. | Registered merchant’s IP is locked with PayBill. |
| 1. | Customer shops on the merchants website and proceeds to check-out to make the payment |
| 2. | On the payment page he chooses PayBill as his payment option |
| 3. | The customer is transported to a screen where he chooses the payment mode as PayBill |
| 4. | On submitting the same, the merchant server forwards required parameters to PayBill |
| 5. | PayBill checks if the mobile number belongs to a registered PayBill customer
o If not registered, customer is taken back to the merchants page with a note that he his not a registered PayBill user (same communicated to the mobile number via SMS by PayBill) o If registered, the customer is transported to a ‘Pending’ page with further instructions |
| 6. | PayBill sends the customer an SMS telling him that the merchant wishes to charge him Rs. X (transaction amount). To authorize payment the customer needs to reply to that SMS in a specific format i.e. PAY
o The ‘Alpha Code’ is a dynamic 3 character code randomly generated for that particular transaction, as an added security measure (hard coded in the SMS) o M-PIN is a 4-digit security PIN given to customer at the time of registering for PayBill |
| 7. | The customer replies to the SMS in the prescribed format. After validation of Alpha Code and M-PIN, the bank instantly debits the customers account and updates PayBill of the same |
| 8. | PayBill updates the merchant server of the payment status i.e. payment successful or declined and for what reasons ( |
| 9. | Merchant accordingly shares the information on the customers screen |
| 10. | Simultaneously PayBill also sends a confirmation of the same to the customer via SMS with a unique transaction ID for reference |
|
|