Support          IP Telephony

For Softphone Installation

We, at radius communications, are always ready to make our services easier and trouble-free for our clients. The procedure of using the SIP Softphone starts from its installation. You can install the SIP Softphone through following simple steps. But before starting its installation, it's very important for a user to fulfill the basic installation requirement of the SIP Softphone.

Installation Requirements of SIP Softphone

Operating Systems Supported Hardware Requirement Minimum 32kbps bandwidth is required to make call

Installing SIP SoftPhone

Softphone /Dialer Configuration

1. Download the dialer [click here]
2. Enter SIP IP/ Domain or IP Address (Proxy) provided.
3. Enter the provided username. (Optional)
4. Enter the userid provided in account number
5. Enter password provided in the PIN
6. Click Login
7. Your softphone must be in “registered and ready” status before you can make a successful call.

If you encounter any problem, while installing VOIP Softphone, please contact us without second thought and we would resolve your problem in no time.

For device:

The device available in the market may vary in various ways so will be their configuration. Plug the device into your home Router or Gateway and connect the two standard telephones. Then follow the general steps below:

STEP 1

you must first determine what IP address it received. Different devices may have different procedure for that.

STEP 2

You need to modify few parameters

Proxy : 64.34.57.110
Display name : your display name as you would like to (Optional)
User ID : enter the username provided
Password : enter the password provided

 

STEP 3

To save bandwidth, you can change "Preferred Codec" to G723.1. Also change the "Use Pref Codec Only" to No.

STEP 4

Make Calls!!

 

Instruction for Linksys user

1. Browse your linksys device.
2. Admin login.
3. Switch to advance new.
4. Regional.
5. Control Timer Value.
6. Hook flash timer min:0 (Put value 0).
7. Hook flash timer max:0 (Put value 0).
8. Save the setting.

Note: Please press *11 from softphone/IP phone/ device connected phone to listen to your remaining balance.


24x7 Customer Support

Call: 977-4241158,4241039
              4220913,4220914

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